Position Summary:
We are seeking volunteers to assist blood donors during the rollout of our new MAK.care system. Volunteers in this support role will help create donor accounts and print temporary Donor ID barcode labels to ensure a smooth and positive donor experience during check-in at blood drives and donor centers in Rhode Island, Massachusetts, and Connecticut.
Responsibilities:
- Assist blood donors with MAK.care account creation
- Print temporary Donor ID barcode labels
- Provide friendly guidance and support during donor check-in
- Communicate questions or concerns to staff as needed
Training Provided:
All volunteers in this role will receive training prior to the MAK.care rollout.
Ideal Volunteers:
- Comfortable interacting with donors in a customer service setting
- Basic computer and technology skills
- Friendly, patient, and adaptable
- Willing to learn a new system and support donors through the transition
Please note we are unable to accommodate requests for court mandated community service at this time.
