Needs From: United Way of Rhode Island

Position Summary:

We are seeking volunteers to assist blood donors during the rollout of our new MAK.care system. Volunteers in this support role will help create donor accounts and print temporary Donor ID barcode labels to ensure a smooth and positive donor experience during check-in at blood drives and donor centers in Rhode Island, Massachusetts, and Connecticut. 

Responsibilities:

Assist blood donors with MAK.care account creationPrint temporary Donor ID barcode labelsProvide friendly guidance and support during donor check-inCommunicate questions or concerns to staff as needed

Training Provided:

All volunteers in this role will receive training prior to the MAK.care rollout.

Ideal Volunteers:

Comfortable interacting with donors in a customer service settingBasic computer and technology skillsFriendly, patient, and adaptableWilling to learn a new system and support donors through the transition

Please note we are unable to accommodate requests for court mandated community service at this time.